COP Climate Summits
Three UN climate conferences, three continents, one growing operation
3
UN Summits
100+
Assets Per Event
3
Continents
0
Critical Failures
The Challenge
The UN Climate Change Conferences are some of the highest-profile live events on the planet. Thousands of hours of content broadcast from dozens of pavilions to an audience of millions. World leaders, journalists, and delegates depend on broadcast and IT infrastructure that cannot fail—when systems go down at COP, it makes international news.
Supporting these events means managing over 100 assets per summit: workstations, video mixers, converters, stationary and PTZ cameras, routers, switches, and all the broadcast equipment that keeps live coverage running. The venues change every year, the infrastructure is different every time, and the margin for error is zero.
Our Approach
Our involvement grew across three consecutive summits, each with a larger scope than the last.
COP 27 — Sharm El-Sheikh, Egypt. Hi-Impact was the exclusive streaming provider for the Blue Zone, broadcasting thousands of hours of content from over 30 pavilions to an audience of millions. We were brought on as camera technicians to help run their custom multi-camera setups, but the role expanded almost immediately into on-the-ground IT and broadcast troubleshooting—solving problems across equipment, workstations, and networking in real time.
COP 28 — Dubai, UAE. Hi-Impact brought us back with a full team and a much broader mandate: on-site and remote administration of all computer systems, plus hands-on troubleshooting for broadcast equipment, electrical issues, software compatibility, and internet connectivity. We worked directly with delegations, on-ground staff, and the ISP to keep everything running.
COP 30 — Belém, Brazil. By the third summit, we'd proven the operation could run leaner. We provided fully remote technical support, with just one employee on the ground. To make this work, we built Flock Manager—custom remote management software that let us configure, monitor, and troubleshoot every machine from Vietnam.
The Result
Three consecutive UN Climate Summits with zero critical failures. What started as a camera technician gig became a full IT operation spanning three continents.
The progression tells the story: from on-the-ground troubleshooting to leading a team on-site to building custom software that made a physical presence nearly optional. Flock Manager—born out of the COP 30 engagement—is now a core part of how we run remote event tech.